SuiteCRM Enterprise-Class Outlook Integration

by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#4767 - Cannot archive emails from Outlook to SuiteCRM

Closed Bug? created by BOLIG∙NET Drift Verified Purchase a year ago

When we mark an email manually for archiving and choose the relevant contact/account, the email gets the green ImplicitFrontend label and the email icon gets a green checkmark, but the email is never archived into the SuiteCRM.

  1. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Most probably the server is returning an error when archiving the email. Please repeat the action of archiving and send us the log file: C:\ProgramData\Implicit\Implicit FrontEnd\SyncAddinTrace.txt

    and also have you CRM admin look at the CRM server log at that time to see what is causing the error.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.0.0 to 8.6.1
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