by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#4498 - "Unknown error in SOAP call: service died unexpectedly" when creating account from newly created contact in Outlook

Closed Bug? created by Impulso Tecnologico 2 years ago

Hello Team.

Since a couple of weeks ago I get this error "Unknown error in SOAP call: service died unexpectedly" when creating an account from newly created contact in Outlook. Once I create the contact and click save, I get a prompt saying the account doesn't exist and if I want to create it. I click on yes and I get that error.

I'm using: Version 7.12.7 Sugar Version 6.5.25 (Build 344) PHP 7.4 Implicit Frontend 6.0.58

  1. Implicit member avatar

    Implicit Inc. Provider

    2 years ago

    Hi,

    This is a server-side error typically associated with permissions. Please contact SuiteCRM support.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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