by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#4476 - PHP version compatibility

Closed Bug? created by Impulso Tecnologico a year ago

Hello Team.

I noticed that the module fails when I enable PHP version 8.x on our server. Is this something expected? SuiteCRM works fine when using 8.x, but not this module. The reason for wanting to change to php 8.1 is basically the performance.

  1. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Hi,

    What version of SuiteCRM are you using?

    • jm1 member avatar

      Impulso Tecnologico

      a year ago

      Hi. SuiteCRM Version 7.12.2 Sugar Version 6.5.25 (Build 344)

      SuiteRM Productivity Module Version 6.0.58 (Enterprise)

  2. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Hi, can you please provide some more information what exactly fails? Are you not able to load and install the module or does it fail when archiving?

  3. jm1 member avatar

    Impulso Tecnologico

    a year ago

    Hello Team.

    I just gave it a try and I do the following to have the errors appear: - Switch to PHP 8.1 for our SuiteCRM installation - Click on “Create as Contact” on the Implicit Outlook side panel - I get an error saying “URI no válido: URI está vacío” (URI not valid: URI is empty) - The window to select an existing account comes up, I select it and click OK - The Outlook contact creation window comes up, I enter all the information and click save, I get the same “URI no válido: URI está vacío” error - The contact is not saved and not synchronized.

    • Implicit member avatar

      Implicit Inc. Provider

      a year ago

      Hi, before upgrading to PHP 8, was it working well for you?

    • jm1 member avatar

      Impulso Tecnologico

      a year ago

      Yes. It works perfectly. I just upgraded SuiteCRM to 7.12.7 yesterday and the same still happens. The problems appear when I switch to PHP 8.0 or above.

  4. Implicit member avatar

    Implicit Inc. Provider

    a year ago

    Hi,

    We found a server-side issue when connecting via the API to SuiteCRM 7.x when running PHP 8. It doesn't affect SuiteCRM when connecting via the browser, only when you connect via the API and only with PHP 8. We're waiting at this point for this issue to be resolved.

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