Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.
#4029 - Actionable emails for the same email to different email addresses
Dear Support Team,
We have a scenario that doesn't work properly with Implicit and is driven to error. The scenario is as following: The user sends an email to a contact and saves it as an actionable email. Then he forwards the email to another contact of the same customer, and wants to create this one as another actionable email, but it is not possible as it is shown that it had been already created as an actionable email. I tested the scenario for the different contacts of different customers and with different subjects, but it is still the same. Can you please check if it is bug?
Thank you in advance for your support.
Best Regards, Arezoo
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