SuiteCRM Enterprise-Class Outlook Integration

by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#2273 - Unable to connect to SuiteCRM

Closed Bug? created by jfd118 5 years ago

Hello,

Having made no known changes to Implicit FrontEnd 4.2.37, Outlook 2018, or my SuiteCRM implementation, I now receive a message from IFE in Outlook that it "can't connect to SuiteCRM, please check your internet connection." I can directly log in to SuiteCRM. I am unable to "verify" the connection in IFE Options.

Do you have any suggested steps to resolve this problem?

jfd118

  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    Can you please send the log file (Options > General > View Log) to support@implicitweb.com. We'll check if there is any additional information about the connection issue.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.0.0 to 8.6.1
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