by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#159 - lDAP Authentication

Closed Bug? created by GraemeLeese 7 years ago

Hi,

Unable to get ldap authentication to work. As a workaround i have created a user in Suite manual and this is working as a proof of concept. When i try to use ldap i just get a invalid user/password message. I know my credentials are correct.

  1. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    Hi,

    To use LDAP authentication, you need to enable LDAP on your server and set a value for the encryption key (It cannot be blank). Then set the same value in FrontEnd login dialog

    Thanks,

    Ronnie

    • GraemeLeese member avatar

      GraemeLeese

      7 years ago

      On the Suitecrm admin menu? if so i have done that and added it into the FrontEnd. Still does not work

  2. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    We tested on our instance of SuiteCRM and it works fine. Please re-check LDAP settings on your server

  3. Soporte1 member avatar

    Soporte1

    7 years ago

    Hi, we are experiment difficulties using Outlook integration with LDAP Authentication from our SuiteCRM Version 7.8.5 (Sugar Version 6.5.24 [Build 509]).

    When verify having server and users LDAP Authentication Enabled at SuiteCRM Server configuration. Also we can login at SuiteCRM web login page it works fine authenticating LDAP with our Active Directory Server.

    In Outlook we couldn't authenticate. Program shows error: "Unable to verify your account".

    Hope of receiving your help.

  4. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    Can you please send the trace file to support@implicitweb.com?

    • Soporte1 member avatar

      Soporte1

      7 years ago

      Trace files have been emailed, a few minutes ago. Thanks in advance for your help.

    • Soporte1 member avatar

      Soporte1

      7 years ago

      Any comments about Trace Files supplied? Regards.

  5. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    The trace file just shows an authentication error (unable to login). I'll contact you over your private email to arrange a call with one of our support engineers.

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