by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#1413 - Unable to create a case in Outlook

Closed Bug? created by info54 6 years ago

When I try to create a case from outlook it won't populate the fields and when I try to submit the case it gives an error, undefined object. I'm able to create leads and contacts from outlook.

  1. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    Looks like we're getting an error from the SuiteCRM server upon creating a case. You should check permissions. You can get more information about the error by going to FrontEnd > Options > General and click view log.

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