We apologize profusely for the hassle you've faced.
We are working on a solution the problem you've faced.
You can re-enable your old theme by following the same steps as before. I am stating them below:
Go to the folder where your CRM is hosted.
Edit the file "config_override.php". Change the default theme to SuiteP.
$sugar_config['default_theme'] = 'Suite_P;
Change the disabled theme to WildBarries.
$sugar_config['disabled_themes'] = 'WildBarries';
Yes. This is a temporary solution to get your CRM in working order again.
As soon as we have a fix for the issue with Wild Berries Theme, we'll share it, and you can enable our theme once the fix has been applied.
I hope that's okay.
We're looking into the issue. It could be a compatibility related problem, but we need to investigate more to find out.
We'll update you as soon as we have more information.
In the meantime, if you have access to your CRM server, you can follow these steps to revert to the default SuiteCRM theme:
Please click on check again to see if it appears. If you still don't see it, please email us at product.support@rtdynamic.net and we can figure it out in detail, or arrange a call if needed. Thanks.
Hi,
If you are seeing a green check mark next to all the major dependencies, including "File required in OAuth is created successfully", then everything is set up and good to go. You should be able to start using the Gmail add-on with your SuiteCRM now.
Please see the user manual for complete usage details. If you have any other questions or concerns, feel free to reach out. Thanks.
Our plugin works with Gmail, meaning you can download the add-on which accompanies the SuiteCRM plugin from Google Workspace Marketplace, but the login details required are the same as your CRM credentials. To use the add-on, you will need to provide:
Your CRM URL (add /legacy at the end if you're using SuiteCRM 8 or higher)
CRM Username
CRM Password
Please feel free to let us know if you have any more questions or would like a demo for CRM Assistant for Gmail!
Thank you for reaching out. Please share your order number so we can verify your purchase.
To debug the issue, kindly clear your browser cache, and then go to Admin - Repair and run Quick Repair and Rebuild as well as Rebuild JS Grouping Files.
Recheck the Major Dependencies and if there is a cross mark next to it, kindly email us at product.support@rtdynamic.com with your SuiteCRM version so we can guide you in detail.
