Wild Berries Theme

Hi, Sorry to see you're having issues with the theme. Can you please tell us the following: 1. Your SuiteCRM version 2. Your php version.

We'll be able to debug the issue when we have this information.

Regards, Team RTDynamic

Theme is Wild Berries Theme

SuiteCRM 7 php version 8.2

Thank you for providing the information. Let us look into it and get back to you.

Regards, Team RTDynamic

Okay I am Waiting

Any Update

We're looking into the issue. It could be a compatibility related problem, but we need to investigate more to find out.
We'll update you as soon as we have more information.

In the meantime, if you have access to your CRM server, you can follow these steps to revert to the default SuiteCRM theme:

1. Go to the folder where your CRM is hosted.

2. Edit the file "config_override.php".

3. Change the default theme to SuiteP.

$sugar_config['default_theme'] = 'Suite_P;

4. Change the disabled theme to WildBarries.

$sugar_config['disabled_themes'] = 'WildBarries';

5. Clear your browser cache, and reload the CRM.

Let us know how it goes.

Regards,
TeamRTDynamic

Still same situation. After modifying config_override.php SuiteCRM theme is working

<?php /CONFIGURATOR/ $sugar_config['http_referer']['list'][0] = 's3473.usc1.stableserver.net'; $sugar_config['default_theme'] = 'SuiteP'; $sugar_config['disabled_themes'] = 'WildBarries'; /CONFIGURATOR/

Yes. This is a temporary solution to get your CRM in working order again.
As soon as we have a fix for the issue with Wild Berries Theme, we'll share it, and you can enable our theme once the fix has been applied.
I hope that's okay.

Team RTDynamic

Hi,

Please try the following steps and let us know if the issue is resolved:

• Log in to your CRM as an admin.
• Go to the Admin section.
• Scroll down to Theme Options.
• You’ll see two options: SuiteP and Wild Berries.
• Uncheck both the checkbox and radio button for SuiteP.
• Check the checkbox and radio button for Wild Berries.
• Refresh the page.

We’re also working on a fix to allow users to set their preferred theme directly from their profile.

same problem on first screen and now i can not return choose enable old theme

Hi,

We apologize profusely for the hassle you've faced. We are working on a solution the problem you've faced. You can re-enable your old theme by following the same steps as before. I am stating them below:

1. Go to the folder where your CRM is hosted.
2. Edit the file "config_override.php". Change the default theme to SuiteP.
   $sugar_config['default_theme'] = 'Suite_P;
3. Change the disabled theme to WildBarries.
   $sugar_config['disabled_themes'] = 'WildBarries';
4. Clear your browser cache, and reload the CRM.

Regards, Team RTDynamic

Hi,

We’ve fixed the issue you reported with the Wild Berries Theme.

We’ll include this fix in the next public release, but if you’d like to get the updated package right away, please contact us at product.support@rtdynamic.com , and we’ll share the package with you directly.

Regards,