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#5192 - Error on install

Open Bug? created by Quentin 9 months ago

Hello, I'm back to try this plugin but i have this error on install :

Fatal error: Uncaught ValueError: Unknown format specifier "S" in /var/www/html/suitecrm/ModuleInstall/ModuleInstaller.php:385 Stack trace: #0 /var/www/html/suitecrm/ModuleInstall/ModuleInstaller.php(385): sprintf('Installation de...', 'action_view_map') #1 /var/www/html/suitecrm/ModuleInstall/ModuleInstaller.php(718): ModuleInstaller->installExt('action_view_map', 'ActionViewMap', '') #2 /var/www/html/suitecrm/ModuleInstall/ModuleInstaller.php(171): ModuleInstaller->install_extensions() #3 /var/www/html/suitecrm/modules/Administration/UpgradeWizard_commit.php(342): ModuleInstaller->install('cache/upgrades/...') #4 /var/www/html/suitecrm/include/MVC/View/SugarView.php(824): include_once('/var/www/html/s...') #5 /var/www/html/suitecrm/include/MVC/View/views/view.classic.php(72): SugarView->includeClassicFile('cache/upgrades/...') #6 /var/www/html/suitecrm/include/MVC/View/SugarView.php(210): ViewClassic->display() #7 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process() #8 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView() #9 /var/www/html/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() #10 /var/www/html/suitecrm/index.php(54): SugarApplication->execute() #11 {main} thrown in /var/www/html/suitecrm/ModuleInstall/ModuleInstaller.php on line 385

Have you an issue ? Thanks Quentin

  1. rtdynamic member avatar

    RT Dynamic Provider

    9 months ago

    Hey Quentin,

    Thank you reaching out.

    Let us have a look into this and get back to you. In the meanwhile, please update us on the following:

    • The Server hosting SuiteCRM
    • SuiteCRM version
    • PHP version

    Regards, RT Dynamic

    • Quentin member avatar

      Quentin

      9 months ago

      Ubuntu ( fresh install) SuiteCrm 7.14.1 PHP 8.1.24

  2. rtdynamic member avatar

    RT Dynamic Provider

    9 months ago

    Hey Quentin,

    Thank you for providing us with the information. We would like to schedule a call to go over the issue with you. Or, if it suits you, please provide us with backend access to your CRM, and we can look into it for you.

    In the meantime, please check that the permissions on your CRM are correct. Please see this link for details.

    Regards,

    RT Dynamic

    • Quentin member avatar

      Quentin

      9 months ago

      Ever the same problem after correct the authorization of folder . How can I send you my crm server information in a non-public way ?

    • rtdynamic member avatar

      RT Dynamic Provider

      9 months ago

      Please email us at product.support@rtdynamic.com for the credentials.

      Regards,

      RT Dynamic

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