• Cancel subscription

  Support May 7th, 2019 @ 3:03 pm
  

  I believe you will find it on the Purchases page.
  If you can't find that, can you ask the question to people managing SuiteCRM Store? (the chat is quite appropriate for that).

  If you cancel it because you faced problems or found missing features in the app, we would appreciate if you could give us your feedback.

  Thanks

  View Comment
  
  
• Call & Contact relationship is not created

  Support April 23rd, 2019 @ 3:58 pm
  

  I checked again on a 7.8 and a 7.10
  I can't reproduce your problem.

  Could you try to place another call, then check your SuiteCRM log and your PHP error log?

  View Comment
  
  
• Call & Contact relationship is not created

  Support April 23rd, 2019 @ 6:43 am
  

  Hi,

  I can't reproduce that.
  I see the call in the contact calls sub panel and I see the contact in the call contacts sub panel.
  What is your version of SuiteCRM?

  View Comment
  
  
• plugin compatibility SuiteCRM 7.10.15

  Support April 12th, 2019 @ 7:55 am
  

  Hi,

  The plugin is compatible with all versions of SuiteCRM.
  Did you find an issue?

  View Comment
  
  
• Pasting In Emails

  Support March 22nd, 2019 @ 3:17 pm
  

  Hi,

  Thanks for your nice comment.
  Do you have that problem on iOS? Android? both?

  The email view is quite complex and we use an external library to manage text formatting (HTML).
  I will check if it's a limitation of the library or a problem with our implementation and get back to you.

  View Comment
  
  
• Dropdown Field not Updating

  Support March 12th, 2019 @ 2:33 pm
  

  Thanks.
  We are doing it that way as:
  - There is no way to implement a hook in QuickRepair to update QuickCRM configurations automatically
  - If you have a lot of users, you don't want to worry about each of them clearing a cache in the app.

  View Comment
  
  
• Dropdown Field not Updating

  Support March 12th, 2019 @ 2:11 pm
  

  ... and thanks a lot for your nice comments.

  View Comment
  
  
• Dropdown Field not Updating

  Support March 12th, 2019 @ 2:10 pm
  

  Hi,

  Whenever you modify something in Studio or Dropdown editor for fields displayed in the app, you need to run
  QuickCRM Update from the admin page.
  After that, all users will get the updated values when they next open the app.

  View Comment
  
  
• Signature Field

  Support February 22nd, 2019 @ 7:22 am
  

  Hi,
  We have released our new version two days ago and notified all our customers of that new feature

  View Comment
  
  
• Unable to UPDATE CREDIT CARD INFORMATION!!!!!!!!!!!!!!!

  Support February 12th, 2019 @ 9:51 pm
  

  Please contact people at SuiteCRM Store.

  Thanks

  View Comment
  
  
• Caso especial - Special case

  Support February 8th, 2019 @ 3:37 pm
  

  Hello,
  Sorry we speak only English of French.
  This cannot be achieved without modifying the plugin.
  Can you explain how you relate opportunities to products?

  View Comment
  
  
• Signature Field

  Support February 7th, 2019 @ 12:17 pm
  

  I forgot an important benefit of QuickCRM:
  You can sign in Offline mode !

  View Comment
  
  
• Signature Field

  Support February 7th, 2019 @ 11:13 am
  

  Actually, we have this erase button during first edit if the person didn't sign well.
  After it is saved, this field becomes readonly.

  View Comment
  
  
• Signature Field

  Support February 6th, 2019 @ 4:30 pm
  

  Hi,

  FYI, it will be supported in next version (later this month).
  Better than on SuiteCRM as :
  - We support Inline edit
  - We add an erase button to clear whatever has been signed.

  View Comment
  
  
• Signature Field

  Support February 4th, 2019 @ 7:42 am
  

  Hi,

  Thanks.
  We will certainly implement that, but we will not do that as high priority as we already support another signature module.

  Best regards

  View Comment
  
  
• Uneven quarterly quota

  Support January 15th, 2019 @ 8:15 am
  

  1) Thank you for your feedback. We will try with Firefox
  3) We will look at that but I believe it would be very complex (if even feasible)
  4) how would you measure these Quotas?

  View Comment
  
  
• Uneven quarterly quota

  Support January 14th, 2019 @ 7:44 am
  

  1) I want to set quotas for the employees who joined us starting Fiscal Quarter 3. When I enter quota in Q3 and Q4, it spreads even number in Q1 and Q2 also in which employee wasn't present.

  When you enter quota in a Quarter, it should only be for that quarter.
  Only when you enter Quota in the Total column, this Quota is divided by 4 in all quarters.

  Did you enter quotas in Q3,Q4 or in Totals.
  If you entered quotas in Q3,Q4, what browser are you using?

  2) The quota for the employee will be uneven in each quarter.
  That should be possible

  3) Few employees have margin amount as their quota.
  I am not sure I understand.
  Should the quota calculation be different for some employees?
  Then I don't think it's possible.

  View Comment
  
  
• Archive Email doesn't send body text

  Support December 11th, 2018 @ 4:13 pm
  

  Hi,

  Have you been able to try version 5.4.1 published this morning?
  Can we close that case?

  View Comment
  
  
• Archive Email doesn't send body text

  Support December 11th, 2018 @ 7:15 am
  

  Hi,

  Thank you for your feedback.
  SuiteCRM 7.10.11 has changed (once again) the send mail function.
  We will release a bug fix of the server module later this morning.
  I will keep you updated.

  View Comment
  
  

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