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#5645 - License Key not Validating (attempts, then resets)
I've loaded the file field module but when I do the license configuration I enter my license key and then get a spinning wheel "Validating" message for a few minutes before the "VALIDATE" button reappears.
daryanicol
one month ago
Hi
Your CRM is sending a request to SuiteCRM Store to verify the license key. Does your server allow these external requests? Or maybe SuiteCRM Store was down at that time.
6 days ago
Hello, I've escalated this internally and got this reply:
Can you please check with suitecrm support to send us instructions on configuring proxy for the plug-in?
Since the SSO server is on our private network and needs to access an external URL, you’ll need to configure it to use our proxy for outbound HTTP/HTTPS requests.
If the plugin or app is using the system proxies, just enter these commands below in SuiteCRM. If not, then you will have to configure the proxies in the plugin config directly.
export https_proxy=https://calamar.uwaterloo.ca:3128 export http_proxy=http://calamar.uwaterloo.ca:3128
6 days ago
I’m not sure I understand what you mean. The license is validated by a curl request to https://www.sugaroutfitters.com/api/v1
6 days ago
Sorry. The request is sent to https://store.suitecrm.com/api/v1