Handle Open Action Items with Prioritized Updates On Your SuiteCRM Home Page
The MTS Assistant add-on helps your sales and support teams prioritize their next steps by delivering important updates to their SuiteCRM home page throughout the day. See open actions that need immediate attention or nurturing, so you can avoid missing deadlines and follow ups.
Ensure A+ Service with Rules to Escalate Customer Records and Cases to Appropriate Users
The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours, annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.
Capture SuiteCRM User Activity by Module, Function, and Time
How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated, or deleted, plus time spent on each function.
Connect with Your Customers Using WhatsApp for SuiteCRM
The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.
Stop Unverified Emails Before They Enter Your SuiteCRM Database
Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.
Random Spotlight
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Internal Note
The Internal Note add-on for SuiteCRM helps you easily communicate with teammates in an organized way, without having to switch tabs to a different messaging program. Write daily, internal-only notes and keep everyone updated in one convenient place that is also related to the CRM record.
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Heatmap
Visualizing your SuiteCRM geocoded data is now easy! With this Heatmap dashlet you will be able to easily identify clusters of data on a map based on the density of the data points and optional data points weight.
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MTS SubPanel Record Counter
MTS SubPanel Record Counter enables SuiteCRM users working in Detail View to see the number of records in every subpanel upfront, saving the time it takes to click on each subpanel to understand the amount of related information inside.
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