Handle Open Action Items with Prioritized Updates On Your SuiteCRM Home Page
The MTS Assistant add-on helps your sales and support teams prioritize their next steps by delivering important updates to their SuiteCRM home page throughout the day. See open actions that need immediate attention or nurturing, so you can avoid missing deadlines and follow ups.
Ensure A+ Service with Rules to Escalate Customer Records and Cases to Appropriate Users
The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours, annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.
Capture SuiteCRM User Activity by Module, Function, and Time
How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated, or deleted, plus time spent on each function.
Connect with Your Customers Using WhatsApp for SuiteCRM
The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.
Stop Unverified Emails Before They Enter Your SuiteCRM Database
Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.
Random Spotlight
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Duplicate Checker
Duplicate Checker helps to prevent duplicate records in your CRM for the Account, Contact and Lead modules. If your CRM has duplicate records then the wrong data can be displayed and used by your users. Stop the possibility of misleading information being used by your team by using Duplicate Checke...
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BV True Number
The Brainvire True Number add-on provides phone number verification for your SuiteCRM contacts. Users can better manage their time by knowing what customer numbers are correct versus incorrect, before they make attempts to reach out.
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Activity Monitor
Monitor user activities such as when a record gets added, updated, or deleted. Also see when users log in and out of the CRM.
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