Product Update: Glances No-Code Integration Platform Adds New Features and Compatible Apps
The team at Fanatical Labs designed Glances to be simple and seamless for users. With that comes the responsibility to continuously improve the integration platform's powerful abilities, plus add to its growing collection of compatible workplace platforms and apps.
The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
SuiteCRM 7.10.11 & 7.8.24 has been released
The latest upgrades for SuiteCRM are now available. This includes both security and maintenance patches. It is highly recommended to upgrade to 7.10.11. Ready on to learn more about this release.
Analytic Reporting Pro Upgrade for SuiteCRM
A new update to the popular Analytic Reporting Pro has been released that includes many new features including Excel template support, new chart types, new report filters, MSSQL support and more.
Our 30-Point Inspection Every Add-on Goes Through
Every add-on on the SuiteCRM Store goes through an extensive review process. One part of that process is inspecting the quality of the add-on and ensuring it does what it claims to do. For this step, we follow our Add-on Review Template which you can download for yourself to view. Below are the 30 different points that get inspected:
Random Spotlight
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Reassign Related Records
Reassign Related Records is a SuiteCRM add-on that automatically transfers ownership of all related records when a parent record gets reassigned to another user. New users can take over and more easily communicate with a customer or make decisions based on previous activities.
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SuiteCRM Twilio SMS Service
Getting full control over business productivity with the help of SuiteCRM Twilio SMS Service Plugin which makes easiest to send bulk messages at a time, Configure your workflow at your conditions, Immediate notifications & Scheduler for unreachable messages
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vReports
vReports is an enterprise-grade reporting module for SuiteCRM that is easy to use, but hosts many advanced features. It includes helpful functions like Orgcharts, Bookmarks, and interactive graphics.
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