Mastering the Art of Delivering Difficult News
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
Features Update: Glances Adds Personal Connections and Easier Navigation
Glances integrates SuiteCRM with all your favorite business apps, empowering you with a single view of your customer insights and personal tasks across multiple apps, in real time. In this features update, we'll recap what Glances is, how it works with SuiteCRM, and what new functions have been developed to make your everyday tasks easier.
Use Your Google Account Password to Quickly Log In to SuiteCRM
Tired of remembering multiple passwords to access your CRM and other platforms? Google Login Plugin allows you to conveniently log in to SuiteCRM using a Google mail account.
Sync Data Between SuiteCRM and Mautic's Marketing Automation Platform
Mautic Integration allows you to connect your SuiteCRM Leads, Contacts, Accounts, Products, and Target List with Mautic. Sync data from SuiteCRM to Mautic and vice versa using Manual and Automatic Sync.
Send and Receive Messages from Telegram Bot within SuiteCRM
Telegram Integration allows your SuiteCRM Leads, Contacts, and Opportunity records to send and receive messages with Telegram Bot from the CRM itself.
Random Spotlight
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SuiteCRM Fields Calculation
Create business logic for field calculations in SuiteCRM without needing to write custom code. You can select a calculated field and create the formula that is automatically updated based on the calculation you provide.
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Google Drive Integration
Google Drive Integration for Suite CRM module uploads all your CRM documents to Google Drive. The user can preview the document, download, and get the shareable link within the CRM. The module provides a one-stop solution for document management with Google Drive.
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Sidebar Setting Management
The Sidebar Setting Management add-on lets you customize your SuiteCRM sidebar section by showcasing your preferred number of records under the Favorites and Recently Viewed sections. See and easily reference more records right from your sidebar.
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