by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

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#3803 - Back-button issue

Closed Feature created by René Verified Purchase 3 years ago

Hi,

The back-button should bring you back to a previous stage in the menu.

case: 1) I call a contact from an opportunity via QuickCRM 2) After the call i get back to QuickCRM and write a comment about my call, and press save 3) Now i want to get back to the opportunity, and click "Back", but i end up in editing the call entrly i just saved.

The back-button should not bring me back to edit the just saved entry. For editing there is a separate button to edit the record. The current behaviour is the same as the web browsers back-buttons are doing.

I hope i managed to explain the problem somewhat understandable :-)

  1. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Thanks. Your explanation is clear and I have been able to reproduce that. We should be able to fix that in next release (even though that's probably not simple).

    • quickcrmstoresuitecrmcom member avatar

      René Verified Purchase

      3 years ago

      Thanks for your superfast reply! :-)

  2. quickcrmstoresuitecrmcom member avatar

    René Verified Purchase

    3 years ago

    Maybe you colud hide a "bread crumb trail" in the form-data of the pages, and use this for the back button?

  3. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    The fix was published on App Store last night. It will be published on Google Play later today. Actually, in the case you described, the save button will bring you directly to your opportunity.

    • quickcrmstoresuitecrmcom member avatar

      René Verified Purchase

      3 years ago

      What about the back-button? If i click that, will i still end back again to the edit-page?

      Case: If i browse opportunities, choose an opportunity, make a call in this opportunity, make a note of the call, and now press back, logically i would expect to get back to the list of opportunities...

    • quickcrmstoresuitecrmcom member avatar

      René Verified Purchase

      3 years ago

      Here i mean that if i save the call/note/etc., and get back to the original opportunity and at this point i click the back button..

  4. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Are you on iOS with app version 8.5.5?

    The Android 8.5.5 version has been sent to Google. It might take a couple of hours to be available in all countries.

    • quickcrmstoresuitecrmcom member avatar

      René Verified Purchase

      3 years ago

      I'm using Android :-) Thanks for the update!

  5. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Hi,

    The Android version is now available. It took much longer than usual for Google to approve and publish it.

    Can you please confirm that it fixes the problem?

    • quickcrmstoresuitecrmcom member avatar

      René Verified Purchase

      3 years ago

      Hi, I updated to the latest version, and it works as expected! Thanks for your quick fix!!! :-)

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