by Business Fundamentals

NEW multiple text line entry field for all modules, comparable to the current Email field PLUS BONUS mass update for ALL text fields

Includes a 30 day guarantee
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#2677 - Not Installing

Open Installation created by CA. B.C.Chechani Verified Purchase 8 months ago

Hi, Just purchased your addon and 30 days trils mode, it could not be installed , saying invalid package, guide ,

  1. MartyP member avatar

    Business Fundamentals Provider Affiliate

    8 months ago

    Hi, that's unfortunate - there have no errors from any other purchaser.

    To assist you with your problem I'll require some information, version of SuiteCRM, PHP version any errors in your SuiteCRM error logs/PHP error logs, are you installing locally or web based, screen shot of the error returned on installation, do you any problems with installing other modules into your instance, do you have the correct file/directory rights applied to your SuiteCRM instance, can you have a look in your config.php file and ensure that the upload_dir variable is correctly set

    Please get back to me with the outcomes of the above actions

    Thanks for your time and patience

  2. bcchechani member avatar

    CA. B.C.Chechani Verified Purchase

    6 months ago

    Sorry to late response , There was some mistake on my side

  3. bcchechani member avatar

    CA. B.C.Chechani Verified Purchase

    6 months ago

    However we tried to create some fields but while deploying package on repair it asks to execute SQL query again and again and so we need to build confidence to plan functionality in the application based on functionality offered by you .Please guide !

  4. MartyP member avatar

    Business Fundamentals Provider Affiliate

    6 months ago

    Hey, has the installation completed successfully AND are you able to use the field? As mentioned in my first response, NO ONE has had any problems with the installation and use of the module. PLEASE ensure you have the correct file/directory rights for SuiteCRM and send me screen shots of any errors returned AND of the SQL screen you are seeing in the Admin -> QRR routine and I'll try and resolve any problems you may have

    Thank you for your time and patience

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