by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#806 - Issue connecting to SuiteCRM Server (Invalid Server URL)

Closed Bug? created by Global Civil & Mining 6 years ago

We have our CRM server accessible via a specific port externally (https://crm.companyname.com:81/), and port forwarding internally to access this at the same address so that the mobile app and laptops we use can work with the same address whether remote, via VPN, or on the local network. It is also accessible directly at the IP internally (192.AAA.AAA.AA:81)

The Implicit FrontEnd Outlook app (v3.1.37) doesn't appear to support specifying the port number in the Server Address ("Error configuring application: Invalid server URL")?

Can this be updated to support specific ports, or am I able to force it to use this address via a config file or other?

Thanks

  1. jsamelko member avatar

    Global Civil & Mining

    6 years ago

    Using SuiteCRM v7.9.7

  2. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    Hi,

    Could you please check the URL https://crm.companyname.com:81/service/v4_1/soap.php from the same machine having problem with FrontEnd and let us know? This is the URL of SOAP API our Outlook addin uses. If it's working in the browser but fails from addin please go to %appdata%\Implicit\Implicit FrontEnd folder (usually C:\Users\username\AppData\Roaming\Implicit\Implicit FrontEnd) and send SyncAddinTrace.txt to support@implicitweb.com.

    Best Regards,

    The Implicit Team http://www.Outlook-Integration.com

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