by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

Cancel at any time!
Free Trial

#795 - Issue at synchronizing Implicit

Closed Bug? created by Soporte1 6 years ago

For one of our users, the add-in stops at the initial synchronization. During the process Outlook stops and shows a "close the application" message and occasionally closes itself and restarts Outlook automatically. Trying to execute the synchronization again just causes the same issue.

As of right now we have the automatic synchronization disabled to stop it from crashing outlook but we need it to be automatic.

The log concerning the issue

  1. Soporte1 member avatar

    Soporte1

    6 years ago

    Edit: We need it to synchronize and for the synchronization to be automatic

  2. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    Most probably this is caused by your antivirus program preventing our SyncManager.exe run. Could you, please, check if this file is blocked, deleted or quarantined by your antivirus. Please, try to restore it and mark as safe in your antivirus software.

    The Implicit Team http://www.Outlook-Integration.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating