by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#540 - Installing 10 users licenses but stop after 8 users.-

Closed Installation created by Soporte1 7 years ago

Actually, we have purchased a license for 10 users (2 Trial period + 8 Added after). After installation number 8, it appears a message indicating "unable to configure the application. The maximum license account has been exceeded.".

The initial 2 computers/users used as Trial period are uninstalled.

How may we recover our 10 license capacity as purchased?

  1. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    Hi,

    I released one license that was registered twice so now you have 9. From these 9, I can see one user who registered under two different domain names (different email addresses - alpha and med) so they count as 2 licenses. The user is ‘lnunez’. Please let me know which one you would like to release

    • Soporte1 member avatar

      Soporte1

      7 years ago

      Please release LNUNEZ at MED. The user will work with ALPHA. Thanks in advance.

  2. Implicit member avatar

    Implicit Inc. Provider

    7 years ago

    Ok. Done You now have 8 active licenses

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