by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#3835 - Outlook crashing 10 times a day

Closed Bug? created by davidcosta 3 years ago

Hi, Since we are using the plugin to test it, Outlook crashes quite often and we don't know what to do.

  1. Implicit member avatar

    Implicit Inc. Provider

    3 years ago

    We haven't had any reports of Outlook crashing from any other customer since the version 5 upgrade. Please check your environment. Specifically disable all other add-ins that you might be using.

    • davidcosta member avatar

      davidcosta

      3 years ago

      Hi again, I installed the tool on my laptop to make sure that what the users were reporting was true. Before installing it I only had some Microsoft plugins, Zoom, Icloud, Outlook social connector and none was giving me issues. Today I installed your plugin and until now Outlook crashed at least 4 times. The last one just now. I copied the log file here for your reference:

      https://dadacorp-my.sharepoint.com/:t:/g/personal/david_costa_nominalia_com/EStMiozA0IJFoSk-fjcl0RcBLHhxmw6zT0h_lQBfze0p-g?e=IewJYy

      The tool is good, but if we can't solve this I will not be able to expand the use to the rest of the company. Thanks

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