by Implicit Inc.

Implicit FrontEnd is an Enterprise-Class Outlook integration solution which enables users to do all their CRM work from within Outlook. By offering a truly exceptional depth and breadth of integration with Outlook, Implicit FrontEnd increases productivity and CRM utilization by facilitating data entry as a natural extension of users’ daily use of Outlook.

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#3835 - Outlook crashing 10 times a day

Closed Bug? created by davidcosta 3 months ago

Hi,
Since we are using the plugin to test it, Outlook crashes quite often and we don't know what to do.

  1. Implicit member avatar

    Implicit Inc. Provider

    3 months ago

    We haven't had any reports of Outlook crashing from any other customer since the version 5 upgrade. Please check your environment. Specifically disable all other add-ins that you might be using.

    • davidcosta member avatar

      davidcosta

      2 months ago

      Hi again, I installed the tool on my laptop to make sure that what the users were reporting was true. Before installing it I only had some Microsoft plugins, Zoom, Icloud, Outlook social connector and none was giving me issues. Today I installed your plugin and until now Outlook crashed at least 4 times. The last one just now. I copied the log file here for your reference:

      https://dadacorp-my.sharepoint.com/:t:/g/personal/david_costa_nominalia_com/EStMiozA0IJFoSk-fjcl0RcBLHhxmw6zT0h_lQBfze0p-g?e=IewJYy

      The tool is good, but if we can't solve this I will not be able to expand the use to the rest of the company.
      Thanks

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