by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#3684 - Syncing after desaster recovery of server

Closed Bug? created by Support IT - BEST Verified Purchase 2 years ago

Dear Implicit-Support-Team,

we had a server crash destroying the SuiteCRM database. Recovery was done, but there were some sycned entries in Outlook made between backup and server crash. These items, no matter if opportunities, companies, contacts, ... do not sync any longer, SuiteCRM just says "this item is no longer available".

Is there a way to get them back to SuiteCRM easily?

BR, Jürgen

  1. Implicit member avatar

    Implicit Inc. Provider

    2 years ago

    Hi,

    If these items were synced to Outlook, you at least have the data in Outlook. But unfortunately it's not going to be easy as syncing them back because their counterpart records in SuiteCRM are gone. You'll need to extract the data and create them as new records.

    • Support_IT_BE2020 member avatar

      Support IT - BEST Verified Purchase

      2 years ago

      Hi,

      how can I extract data like companies or opportunities from Outlook and create them as new records?

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