by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#1812 - email automatic import

Closed Installation created by guens72 5 years ago

Hi every body On windows seven i installed the plugin and after with contact syncronised, email was automatiquely imported in contact / account or I done something in the config screnn I don't remember. Now I'm on Windows 10 Outlook 2013 and the plugin are installed OK all seeems OK but when i received or sent email to synchronized contact there is no automatic import. WHY ? Coul you help me please Thanks Guénolé Michel

  1. guens72 member avatar

    guens72

    5 years ago

    I found in contact we can say if we want to synchronize incoming / outgoing emails. It's OK I want the negative option by default : I want to say implicit in a new contact that I don't want to synchrnise its email How I do that

    • Implicit member avatar

      Implicit Inc. Provider

      5 years ago

      Hi,

      We’d like to make a suggestion. It’s much easier to use the auto archiving rules engine to specify from/to which users or accounts emails should be archived, rather than specifying it on the contact form. Please see https://www.outlook-integration.com/Docs/frontendsuitecrm#email_archiving_rules_1

      But even with the rules engine, you can only specify which email addresses to archive but there are no exclusion list. So it won’t allow you to specify ‘all contacts except for…’

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