by Dreamer Technologies

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

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#1847 - problem integrating to asterisk

Closed Installation created by lior 3 years ago

i've installed the module per your instructions, and entered the details. but there is no pid and no actual contact to the asterisk server

  1. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    3 years ago

    Hello Lior,

    Have you installed NodeJS on your CRM server?

    Please add us on Skype: dreamertechs for further support.

    • lior member avatar

      lior

      3 years ago

      how do i install it? doesn't it come by default with the crm appliance?

  2. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    3 years ago

    No. It doesn't come by default. You have to install it.

    https://nodejs.org/en/download/

    You can install as per above document, select your OS there and just follow some simple steps to install it.

    • lior member avatar

      lior

      3 years ago

      how can i tell what's my os? it's a suitecrm vmware esxi ovf appliance

    • dreamertechs member avatar

      Dreamer Technologies Provider Affiliate

      3 years ago

      I will download the SuiteCRM VMWare ESXI Image, and I will send you the steps. Please give us sometime for this.

    • lior member avatar

      lior

      3 years ago

      Thank you

  3. lior member avatar

    lior

    3 years ago

    Please note that i am under trial with auto-charge, so i want to lose as little trial days as possible. Thanks again

    • dreamertechs member avatar

      Dreamer Technologies Provider Affiliate

      3 years ago

      Hello Lior,

      I have sent you an email with few commands to execute on your Univention system. Please go through the email. Try to execute those commands. And revert us. In case of any problem with NodeJS installation, you can connect us. We will guide you from here via Remote Desktop session.

  4. lior member avatar

    lior

    3 years ago

    hi. thank you. i've made the installation per your instructions, and everything went well. i can see the version displayed. but still no communication with the pbx. i don't even see the crm tries to make contact, let alone fails. i see no traffic trying to come from the crm to the pbx

    • dreamertechs member avatar

      Dreamer Technologies Provider Affiliate

      3 years ago

      Can you please provide remote access using Anydesk or TeamViewer, so that I can trace it? Please connect on skype: dreamertechs

  5. lior member avatar

    lior

    3 years ago

    teamviewer id 1 165 005 141 9rkj39

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