All-In-One CTI

So i should just enter credentials and save it? What should i put in last field i.e. match only last N digits?

I went to accounts list view and tried to call it gave me following error in console.

" Firefox can't establish a connection to the server at ws://172.21.21.11:5038/?CID=RSR0ZTN0&CT=sugarcrm&GID=997&PhoneNumber=997&BroadcastEventsMask=0&BroadcastGroup=&PzProtocolVersion=1.

websocket = new WebSocket(connection_url); "

You should put there how many digits should be matched to select accounts, contacts and leads on pop-up . For example, 1. you call from number +14603345516 2. you have a contact with phone number 14603345516 3. you have an accont with phone number 4603345516

If you put 11 in "match only last N digits", then you will only a contact on pop-up If you put 10 in "match only last N digits", then you will see both - conact and account.

any solution for this?

any solution for this?

Why did you use port 5038? Our module does not use AMI interface. By default we use port 10150. If you did not change it in cel_prostiezvonki.conf then please use this port (10150).

Why did you use port 5038? Our module does not use AMI interface. By default we use port 10150. If you did not change it in cel_prostiezvonki.conf then please use this port (10150).

yes

yes. you have to change port in CRM (in module configuration panel in admin)