Custom Outgoing SMTP Settings for Any User
Depending on what you use SuiteCRM for, there probably has been a time where you needed to be able to have emails sent out of the CRM to come from the user involved rather than a general email account.
This is where Multiple SMTP comes in. With it you can configure a different outgoing email server for just the users that fit this scenario.
Quick Updater Makes It Possible to Edit Related Records
A nice, simple solution to what used to be an annoying, time wasting scenario. From any relate field on a record you can now edit and update the related data without leaving the edit screen. Before, if you needed to update something such as the account address from a contact record you would have to save the contact, go to the account, click on edit, then change the address and save. With Quick Updater it's just a click of a button on the contact to bring up the account record to edit and save.
Using Freshdesk? Bring that data into SuiteCRM for a fuller customer picture
Working with the latest Freshdesk API v2.0, this integration by Dreamer Technologies brings in not only any case created in Freshdesk, but also the contacts, accounts, and replies associated to a case. Having Freskdesk cases copied into SuiteCRM helps remove another silo and gives visibility into every interaction your team is having with a customer or prospect. Armed with better information, your SuiteCRM users will be able to make sure the customer is taken care of and also to feel better cared for.
Score your records for better efficiency with Profile Scoring
This new solution by Variance InfoTech Pvt Ltd makes it possible to weight your records and assign a score based on the field values.
With these scores your team will be able to quickly identify where their time and effort is best spent next. The result of being able to better focus on the right leads should result in quicker closed deals.
Speed up Processing Time with Quick Subpanel
One of my personal pains with CRM is when I need to spend so much time interfacing with the UI. One of those pain points is when I need to quickly find a contact for an account. In our set up the contacts subpanel is somewhere in the middle of the subpanel list. It not only takes time to scroll down to that area, it also requires my weak eyes to strain while trying to find the correct subpanel in the pile of data.
This is why I'm excited for Quick Subpanel. It's not a huge, fancy new feature, but the simplicity of it is the beauty. With it I can save the eye strain and time so that I can focus on the real business value.
Random Spotlight
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Service Level Agreement
Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.
“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.
You can create notification and escalation procedures in terms of ...
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Redian Zoom Connector
The Redian Zoom Connector works as an extension enabling SuiteCRM users to easily connect with Zoom to automate the process of scheduling meetings. Zoom meeting links get auto-generated from SuiteCRM, then distributed to the associated contacts in the calendar invite.
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Multiple Fields
The Multiple Fields add-on for SuiteCRM allows you to add dynamic fields and panels on the fly when adding records to a form, while working in any module.
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