Custom Outgoing SMTP Settings for Any User
Depending on what you use SuiteCRM for, there probably has been a time where you needed to be able to have emails sent out of the CRM to come from the user involved rather than a general email account.
This is where Multiple SMTP comes in. With it you can configure a different outgoing email server for just the users that fit this scenario.
Quick Updater Makes It Possible to Edit Related Records
A nice, simple solution to what used to be an annoying, time wasting scenario. From any relate field on a record you can now edit and update the related data without leaving the edit screen. Before, if you needed to update something such as the account address from a contact record you would have to save the contact, go to the account, click on edit, then change the address and save. With Quick Updater it's just a click of a button on the contact to bring up the account record to edit and save.
Using Freshdesk? Bring that data into SuiteCRM for a fuller customer picture
Working with the latest Freshdesk API v2.0, this integration by Dreamer Technologies brings in not only any case created in Freshdesk, but also the contacts, accounts, and replies associated to a case. Having Freskdesk cases copied into SuiteCRM helps remove another silo and gives visibility into every interaction your team is having with a customer or prospect. Armed with better information, your SuiteCRM users will be able to make sure the customer is taken care of and also to feel better cared for.
Score your records for better efficiency with Profile Scoring
This new solution by Variance InfoTech Pvt Ltd makes it possible to weight your records and assign a score based on the field values.
With these scores your team will be able to quickly identify where their time and effort is best spent next. The result of being able to better focus on the right leads should result in quicker closed deals.
Speed up Processing Time with Quick Subpanel
One of my personal pains with CRM is when I need to spend so much time interfacing with the UI. One of those pain points is when I need to quickly find a contact for an account. In our set up the contacts subpanel is somewhere in the middle of the subpanel list. It not only takes time to scroll down to that area, it also requires my weak eyes to strain while trying to find the correct subpanel in the pile of data.
This is why I'm excited for Quick Subpanel. It's not a huge, fancy new feature, but the simplicity of it is the beauty. With it I can save the eye strain and time so that I can focus on the real business value.
Random Spotlight
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CRM Defender
Secure your SuiteCRM. Protect your CRM against brute force attacks, manually listing allowed IPs (IP Restriction and IP Whitelisting) or automatically adding prohibited IPs. Track users' logins and protect your data.
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MTS Quick Search
The MTS Quick Search add-on helps SuiteCRM users save time with the ability to search for important information using keywords in individual modules instead of the standard search field and global search features.
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Error Trap
When errors go unnoticed until reported by users, the issues begin to add up and it's hard to get ahead of correcting them. With the Error Trap plugin, you can capture errors in SuiteCRM and notify users to take action, helping your teams to manage any issues proactively versus reactively.
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