Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
CUSTOMER PORTAL FOR SUITECRM
Customer Portal Customised by Fynsis empowers speedier time to determination and diminishes general caseload, by enabling people to make cases, refresh their record data, look through the information base, and track bugs to a determination.
Service Level Agreement
Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.
“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.
You can create notification and escalation procedures in terms of ...