Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.
gave this add-on stars.
Freshdesk integration working perfectly. Easy Documentation.
Dreamer Technologis is best team for suitecrm addons and customization and support also.
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Service Level Agreement
Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.
“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.
You can create notification and escalation procedures in terms of ...