TapCRM - Mobile App for SuiteCRM

by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

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#5895 - App error: The server encountered an unexpected condition which prevented it from fulfilling the request.

Open Bug? created by danielk Verified Purchase 2 weeks ago

The server encountered an unexpected condition which prevented it from fulfilling the request.

  1. Biztech member avatar

    AppJetty Provider Affiliate

    2 weeks ago

    Hi Daniel,

    Thank you for reporting this issue.

    The error message usually occurs due to a server-side configuration or environment-specific condition. To help us investigate this further, could you please share the following details with us:

    • Your SuiteCRM version
    • CRM user credentials (temporary credentials, if possible) so we can review the setup
    • Any steps to reproduce the issue

    Please send these details to support@appjetty.com, and our team will review the issue and assist you accordingly.

    Looking forward to helping you resolve this.

    Best regards, AppJetty Support Team

  2. danielk member avatar

    danielk Verified Purchase

    one week ago

    I was able to access via the crm.yourdomain.com/legacy URL and the local (non-SSO) credentials.

    • Biztech member avatar

      AppJetty Provider Affiliate

      one week ago

      Hello,

      Thank you for the update.

      I’m glad to hear that you were able to successfully access the account via the crm.yourdomain.com/legacy URL using the local (non-SSO) credentials. Please continue using this access method for now.

      If you experience any further issues or need assistance with SSO access, please let us know and we’ll be happy to assist.

      Best regards, AppJetty Support Team

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  • Supported Versions
  • 7.5.0 to 7.14.8
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