TapCRM - Mobile App for SuiteCRM

by AppJetty

Best SuiteCRM Mobile App Now access all your necessary SuiteCRM data as and when required right from your mobile phone. Get everything done on the go with TapCRM, our SuiteCRM Mobile app. Now equipped with an exclusive field service feature: Live Tracking!"

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#5839 - TapCRM not connecting on IOS

Open Installation created by imxcommercialsolutions Verified Purchase one month ago

Hi TapCRM help, I am trying to get TapCRM on an IOS device to connect to our instance of SuiteCRM installed on our web server. I was previously unsuccessful because of a PHP and SuiteCRM version issue where they were both too new. I downgraded, reinstalled and licensed a single user, but it still giving me the message: Failure, Server is currently not responding, please try again error. Yet, I am able to connect directly to SuiteCRM through a browser on the phone. I have pressed "Report" a number of times, so maybe you are seeing these?

TapCRM v2.7.11 SuiteCRM Version 7.14.4 Sugar Version 6.5.25 (Build 344) PHP version 8.2

Let me know what to do to fix this! Thanks, -DG

  1. Biztech member avatar

    AppJetty Provider Affiliate

    one month ago

    Hi, I discussed your concern with my technical team. They will need a little time to review the issue in detail so they can provide you with the most accurate solution.

    In the meantime, could you please share your CRM details with us? This will help our mobile team analyze the situation more effectively.

    Thank you for your cooperation.

    • imxcommercialsolutions member avatar

      imxcommercialsolutions Verified Purchase

      one month ago

      TapCRM v2.7.11 SuiteCRM Version 7.14.4 Sugar Version 6.5.25 (Build 344) PHP version 8.2

  2. imxcommercialsolutions member avatar

    imxcommercialsolutions Verified Purchase

    one month ago

    I will send URL if you can provide an email to send directly.

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  • Supported Versions
  • 7.5.0 to 7.14.8
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