This package makes Product Line Items and Service Line Items sortable in Contracts, Quotes, and Invoices modules for SuiteCRM.
#3420 - Trial License will not validate
Hi, I want to test Line Items Sortable. Install went smoothly. If I enter the license code (copy/paste of course) and press "Validate", I get a popup saying "Please ensure that you have curl enabled." I double checked, curl is enabled in PHP. Going to Admin → Line Items Sortable → Configuration afterwards, the following error message is shown: "Line Items Sortable LicenceAddon is no longer active due to the following reason: Key could not be found locally. Please go to the license configuration tool and enter your key. Users will have limited to no access until the issue has been addressed." I tried removing and reinstalling the module, same result. Can you help me? Best regards, Samuel
nicholasmisner
3 years ago
Dear Samuel,
The popup is clearly saying that curl is Not enabled therefore is not able to validate the license. Please double check your php.ini configuration to see if curl is really available for this instance. Please also check file permissions as per SuiteCRM recommendations especially config_override.php file
If you still Not able to proceed, please contact us via support@t2i.lv we will try to help you via zoom or skype
Thanks, T2I Line Items Sortable Support Team
3 years ago
Thanks a lot for insisting on curl. Turned out I had installed php7.0 as well as php7.3 - back from the days when SuiteCRM was not compatible with PHP versions >7.0. curl was only enabled in php7.3 ... Switched to php7.3, works like a charm, case can be closed :-) Thanks again for the quick help!