Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for Joomla.

This package makes Product Line Items and Service Line Items sortable in Contracts, Quotes, and Invoices modules for SuiteCRM.

The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours and annual holidays, etc. This...

Customer Portal integrated with SuiteCRM for self-service with client based front-end portal and SuiteCRM at backend. Engage customers to log and manage support cases, bugs on the web, Publish your knowledge base articles from CRM to customer facing portal in FAQs for self service, enables your cust...

Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.

“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.

You can create notification and escalation procedures in terms of ...

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.