by Activalink

The Suite WhatsApp Integration is a tool that allows you to use WhatsApp directly from SuiteCRM. Utilizing the WhatsApp API, you can send and receive messages without having to set up accounts with other providers and at no cost. All conversations you have via WhatsApp are associated with your contacts in SuiteCRM, providing you with a complete and controlled record of your interactions with customers.

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#5378 - Generate QR

Closed Bug? created by davisfung 6 months ago

We are using SuiteCRM 7.14.4 After I successfully load the license key, and I click the "Generate QR". There is no QR shown?

  1. ActivalinkSL member avatar

    Activalink Provider

    6 months ago

    Hi, generally the QR usually takes a while the first time you load it as well as the synchronisation when you connect a phone. If after waiting a while you see that it still doesn't generate, could you tell us what error you are getting?

  2. davisfung member avatar

    davisfung

    5 months ago

    Hi

    Thanks for your quick respond, I try to wait for 5 minutes after I press the “Generate QR” button and it still have not gave me the QR code.
    Actually, when I press the “Generate QR” button, it show me the following (V1.jpg)

    After 5 minutes, it show me following and cannot find any error/warning messages. (V2.JPG

  3. davisfung member avatar

    davisfung

    5 months ago

    We found error/warning in developer mode as below v3.png

  4. ActivalinkSL member avatar

    Activalink Provider

    5 months ago

    Hi,

    We can't see the attached images, could you please send them by mail to store@activalink.com and we solve it as soon as possible.

    Thank you,

    Regards,

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