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#993 - User admin cannot create new users

Closed Bug? created by BoXBo 3 years ago

I do not understand the last note for "General User Admin": Admins for the Users module will have access to the Users module, but not to create or edit from the Employees module.

My current problem is: I've installed the professional version created a new group and grant "Admin & Studio Rights" to "User/Security Groups/Roles" to this group. But if I login as a user who is member of this group, then I'm not able to create a new user. Is this behaviour as expected or did I something wrong?

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    There could be a few reasons for this. Are you trying to create a user or an employee record? It will not work with Employees module. Only under Admin->User Management.

    Be sure to go to Admin->Repair and run the Repair Roles. This will help fix the create issue in most cases. If that doesn't then as an admin go to the user record of the user who can't create users and check the Access tab to see if they have Admin & Studio Rights set for the Users/Security Groups/Roles. If not, then they have some other role that is overriding your configuration.

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    I moved this comment over to a support case as there is an issue specific to SuiteCRM that is causing this not to work. I'm looking into it now and hopefully will have a solution shortly.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Just uploaded SecuritySuite 3.1.7 that will address this issue where the user gets redirected to the Home page when trying to create a new user.

  4. BoXBo member avatar

    BoXBo

    3 years ago

    Wow, thanks for your incredible fast support! Your fix is working perfect.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Happy to have helped! Cheers.

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