by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#2482 - License service issue

Open Bug? created by peterjakob Verified Purchase a year ago

My log file is full of license issues and my system is running very slow. Is there a problem with the license service?

From my log...

Mon Jan 13 17:57:16 2020 [35108][c41c3e20-aaac-1b07-7d3b-521b9623b977][FATAL] SecuritySuiteOutfittersLicense::get_current_plan: no public key was provided in the last response. we still have invalid public key.
Mon Jan 13 17:57:16 2020 [35108][c41c3e20-aaac-1b07-7d3b-521b9623b977][FATAL] SecuritySuiteOutfittersLicense::get_current_plan: no public key was provided in the last response. trying to validate manually...
Mon Jan 13 17:57:16 2020 [35108][c41c3e20-aaac-1b07-7d3b-521b9623b977][FATAL] SecuritySuiteOutfittersLicense::get_current_plan: manual validation response: Array
(
    [success] => 1
    [result] => Array
        (
            [validated] => 1
            [user_count] => 999999
            [licensed_user_count] => 999999
            [validated_users] => 1
        )

)

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    Hello,

    Go ahead and give the validation another try under Admin->SecuritySuite->License Configuration. If you still have any issues please let me know.

    Thanks,
    Jason

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Hello,

      Following up to see if you are good to go now.

      Cheers,
      Jason

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