Sapiens.BI PRO - Analytic Reporting

Hello,

it is not added at all. see the screenshot.

Thank you. Raees

Thank you for the description and screenshots, Raees! This way you can add the chart to the SuiteCRM Default Dashboard, and if you use other, it will not be added there. (Default usually is Titles as 'My Dashboard' or something similar.

Can you please try to add the Chart to Dashboard the other way:

1.) Open your Dashboard, click to add new item to your dashboard (standr way, same as if you would add other things to widget). select "Analytic Reporting" and then select the report title which consists your chart. - Is it working this way?

Thank you! IT Sapiens Team!

There is no "analytic reporting" option that i can select or click on it, on my dashboard. thank you

Hello Raees,

Thank you for the screenshot, however, it should be under 'Charts' tab (you have Modules' tab open) - if it is missing under 'Charts' tab, can you please send the screenshot again?

Thank you!

Best Regards, IT Sapiens Team

yes, it is missing. here is the screenshot: https://screenshot.net/rgom0fl

It is there - you should click 'Analytic Reporting Widget' link ;)

oh yeah, thanks. but when i click on it, it is "loading" and it stuck in loading :( see snapshot here: https://screenshot.net/3ykgri7

here is the error in log, when click on 'Analytic Reporting Widget' link:

[Tue Jul 04 08:42:48.901336 2017] [:error] [pid 5795] [client 217.226.230.155:61510] PHP Warning: require_once(modules/AnalyticReporting/utils/reportUtils.php): failed to open stream: No such file or directory in /var/www/suitecrm/modules/AnalyticReporting/Dashlets/WidgetDashlet/WidgetDashlet.php on line 133, referer: http://crm.matelso.de/index.php?module=Home&action=index [Tue Jul 04 08:42:48.901443 2017] [:error] [pid 5795] [client 217.226.230.155:61510] PHP Fatal error: require_once(): Failed opening required 'modules/AnalyticReporting/utils/reportUtils.php' (include_path='/var/www/suitecrm:/var/www/suitecrm/include/HTMLPurifier/standalone:/var/www/suitecrm/include/..:.:/usr/share/php') in /var/www/suitecrm/modules/AnalyticReporting/Dashlets/WidgetDashlet/WidgetDashlet.php on line 133, referer: http://crm.matelso.de/index.php?module=Home&action=index

Thank you for the details, raees, the fix is almost ready and will be available tomorrow. We will contact you as soon as ready!

Best Regards, IT Sapiens Team

Dear Raees,

The issue has been fixed now, you can find the latest version uploaded in the SuiteCRM store, please install it via SuiteCRM Module loader same as you initially installed it(no need to uninstall previous). (you should be able to select the Chart, when clicking 'Analytic Reporting' link. Please let us know, if you can confirm the issue fixed.

Thank you!

Best Regards, IT Sapiens Team

ok, i am outside office. once i reinstall the tool and it works fine, I will let you know.

Ok, great, thank you!

Hello,

It is fixed.

Thank you for the support. :)

We are glad, it worked now!

Thank you for the feedback!

Best Regards, IT Sapiens Team