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Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a Sugar and SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#2807 - Only Admins can access reports

Closed Bug? created by Discovery-Dave 3 years ago

We have Analytic Reporting Pro but only admins are able to access the reports. There has been licencing issues previously (see cases #2531 and #2543)

I am able to add users in the sharing options for reports and dashboards but users get an error when they try to access them.

  1. sapiens-bi member avatar

    sapiens.bi Provider

    3 years ago

    Hello Dave,

    Thank you for contacting us! Can you please kindly send us the screenshot to info@itsapiens.eu 1.) Sharing and permissions tab of a report (where we can see that permissions to access reports is set to a user). 2.) The error what the user gets when trying to access?

    Thank you!

    Best Regards, IT Sapiens Team

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