by sapiens.bi

Dynamic Reports and Interactive Charts. A powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

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#3542 - Upgrade to Basic?

Closed General Question created by ss_removed_28 3 years ago

Hi, we've had Analytic Reporting Tool (AR_3.0.4_basic_onpremise_suite_default) for around a year and I notice it's now called Sapiens.BI Basic. Is there an later version we can install?

  1. sapiens-bi member avatar

    sapiens.bi Provider

    3 years ago

    Hello gjones,

    Thank you for contacting us! 3.0.4 version is since November 20th, 2020. It is the latest version and it should have menu name "Sapiens.BI". We do not upgrade Basic version too often. But probably yours is older than that?

    Best Regards, Sapiens.BI Team

  2. ss_removed_28 member avatar

    ss_removed_28

    3 years ago

    Apologies, v3.0.4 is the version I can download from the SuiteCRM Store but nothing happens when I try to upload it. Here is a screenshot of the module we have installed... ART.png

    • sapiens-bi member avatar

      sapiens.bi Provider

      3 years ago

      Thank you for the information!

      Maybe you should give it more time and wait till it completes the uploading?

      If that doesn't help, problem could be in your environment configuration. So you should find and set in your php.ini file - following values:

      post_max_size = 200M upload_max_filesize = 200M

      If you post files larger than these values, it will remove all $_POST/$_REQUEST contents and CSRF will not allow use this request, because it will be empty.

      Let us know if this doesn't help and/or if you have any more questions or need any help!

      Best Regards, Sapiens.BI Team

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