by sapiens.bi

Dynamic Reports and Interactive Charts. A powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

Cancel at any time!
Free Trial

#2626 - Need some help to evaluate further

Closed Bug? created by gjones 4 years ago

Hi, I'm currently evaluating ART Basic for our reporting needs. The main modules we use are Contacts, Cases and Accounts. I've found the example that combines these modules and this seems to work well. However, we have a 2 other custom modules that are related and although I've tried to create a new template in the Report Builder, I can't get any output. I've read the user manual about creating new report templates but I'm still confused about one to many and many to many settings.

Secondly, when I save the report from Report Builder, it does not appear in the folder I specified. In fact it doesn't appear at all. But I can open the report by manually typing in the number that is allocated to it, on the end of the url. e.g. .........module=AnalyticReporting&action=report&record=501#

I would be grateful if you could point me in the right direction to get this to work for us.

  1. sapiens-bi member avatar

    sapiens.bi Provider

    4 years ago

    Hello,

    Thank you for contacting us! We have contacted you via e-mail for having more details on your question. Please check your mailbox form eva.narunovska@itsapiens.eu

    Best Regards, IT Sapiens Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...