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Dynamic Reports and Interactive Charts. A powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

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#2607 - Report Builder and related Custom modules

Closed General Question created by ss_removed_28 4 years ago

Hi, I'm currently evaluating ART Basic for our reporting needs. The main modules we use are Contacts, Cases and Accounts. I've found the example that combines these modules and this seems to work well. However, we have a 2 other custom modules that are related and although I've tried to create a new template in the Report Builder, I can't get any output. I've read the user manual about creating new report templates but I'm still confused about one to many and many to many settings.

Secondly, when I save the report from Report Builder, it does not appear in the folder I specified. In fact it doesn't appear at all. But I can open the report by manually typing in the number that is allocated to it, on the end of the url. e.g. .........module=AnalyticReporting&action=report&record=501#

I would be grateful if you could point me in the right direction to get this to work for us.

  1. ss_removed_28 member avatar

    ss_removed_28

    4 years ago

    Anyone know of a more direct way to contact the developers? I've had no reply to my queries for a week now.

    • sapiens-bi member avatar

      sapiens.bi Provider

      4 years ago

      Hello,

      Please accept our apologies for such a late response, - for some strange reason this has skipped our line. We have contacted you via e-mail for having more details on your question. Please check your mailbox form eva.narunovska@itsapiens.eu

      Best Regards, IT Sapiens Team

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