Sapiens.BI Basic - Analytic Reporting

by sapiens.bi

Dynamic Reports and Interactive Charts. A powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

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#1508 - Cannot Add Report to Dashlet

Closed Bug? created by leon 6 years ago

Hi,

When i add the report graph to the dashlet, it simply stays empty and never loads. I am working on the latest SuiteCRM. Is this a known issue?

  1. sapiens-bi member avatar

    sapiens.bi Provider

    6 years ago

    Hello Leon,

    Thank you for contacting us! It was working for some other customers OK, In case this is specific issue only on your system, we might need to be able to see it closer, but we will investigate this and let you know!

    Best Regards, IT Sapiens Team

    • leon member avatar

      leon

      6 years ago

      Thank you, please let me know what you need as this will determine if we move ahead with the purchase

    • sapiens-bi member avatar

      sapiens.bi Provider

      6 years ago

      Hello Leon,

      We would need to look into your system, would it be possible to send us temporary SuiteCRM admin user access to info@itsapiens.eu? (please do not share it here as this is public info).

      Thank you!

      Best Regards, IT Sapiens Team

    • leon member avatar

      leon

      6 years ago

      It was sent

    • sapiens-bi member avatar

      sapiens.bi Provider

      6 years ago

      Thank you, Leon, we had a look at it: Actually, it seems that there is problem with your CRM instance configuration. Probably, you want to remove "index.php" from your "config.php" file for parameter "site_url". Now it have value of "https://crm.aie.ac/index.php", but you can try to replace it with "https://crm.aie.ac".

      Let us know, if you need any more help!

      Best Regards, IT Sapiens Team

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  • Supported Versions
  • 7.0.0 to 8.6.1

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