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#137 - How to show related emails to a contact?

Closed General Question created by BoXBo 7 years ago

Dear ITSapiens Team

I was setup a report to display some contacts, but was unable to display at least the primary email. I was fiddling around with creating a new report with report builder. If I'm choosing a many-to-many relation to the EmailAdresses-Modul, then I'm not able to select the correct relation between the IDs. email_relation.png

What I'm doing wrong here or is it impossible at all?

Related question: If I'm creating a new report with report builder and go forward with checking and configuring the report itself, is there a way to go back to the report builder again to change the settings (for example the relationship between the modules)?

Regards, Chris

  1. sapiens-bi member avatar

    sapiens.bi Provider

    7 years ago

    Hello Chris,

    Thank you for the feedback! We have to do a small improvement in order to get the email information for clients, will do this within nearest days and inform you as soon as ready.

    If you have already created the report, you can make modifications via Report Builder only in PRO version. You can not do it in Basic version. In PRO version you can add modules to existing report via Report Builder, but can not delete already added modules.

    Best Regards, IT Sapiens Team

  2. sapiens-bi member avatar

    sapiens.bi Provider

    7 years ago

    Hello Chris,

    There is actually no need for the fix, you should just add it via Report Builder a bit differently, please do it the way you can see in the screenshot below:

    Email_Address_Adding.png

    Please let us know, if this is working for you?

    Thank you!

    Best Regards, IT Sapiens Team

  3. BoXBo member avatar

    BoXBo

    7 years ago

    Hi IT Sapiens Team

    Thanks for the quick reply. Yes, it's working, at least for the primary email. But that's sufficient at the moment.

    Thanks you!

    Best regards, Chris

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