by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

Cancel at any time!
Free Trial

#3818 - Filter does not filter words with special characters

Open Bug? created by René Verified Purchase 3 years ago

Hi,

I try to filter an opportunity that contains special characters like åäö (characters used in scandinavia). In this case the word Lövö. The filter returns nothing. If I use an other word in this opportunity, it finds it

Here are a couple of characters i use å => https://unicode-table.com/en/00E5/ ä => https://unicode-table.com/en/00E4/ ö => https://unicode-table.com/en/00F6/

  1. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Hi, I suspect that comes from the encoding of the table in your database.

    We are based in France and we have special characters too. I just tried searching in the app on our own CRM with é, è, à and even å (which exists in scandinavia and not in France). The search works correctly (searches for é, è and e return the same results, searches for å and a return the same results).

    Don't you have the same problems in SuiteCRM? In any case, the app does not manage the search and we use SuiteCRM REST API for that, so there is not much we could do.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "It’s super interesting to me. I have my iPhone in one hand… And I’m staring at my computer screen. Both of them have the ability now to work on ..." - Sage

    Read More Reviews