by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

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#2429 - URL Is Invalid

Open Bug? created by chitrodamahesh25 2 years ago

Hi There,

I have successfully installed and validated the plugin on my SuiteCRM. But when I try to connect the mobile app with SuiteCRM it gives me an error like "This Sugar/SuiiteCRM URL is invalid or the server is unreachable". Please do needful for the same.

Thanks in advance

  1. bluquet member avatar

    NS-Team Provider Affiliate

    2 years ago

    Hello,

    Can you send by email the URL address you used to support@quickcrm.fr

    Thanks

    • chitrodamahesh25 member avatar

      chitrodamahesh25

      2 years ago

      Hi There,

      Thanks for the quick response.

      I used my local system URL.

  2. bluquet member avatar

    NS-Team Provider Affiliate

    2 years ago

    ... And this cannot work. Your phone cannot know what localhost is. You should use the external IP of your CRM

  3. chitrodamahesh25 member avatar

    chitrodamahesh25

    2 years ago

    Hi Team,

    Thank you for the response.

    Would you please assist me to use the call log feature in the mobile app? Like how it works, how to log outgoing and incoming calls?

    • bluquet member avatar

      NS-Team Provider Affiliate

      2 years ago

      Hi,

      Incoming calls are not logged. Outgoing called are logged when you place a call from the app (i.e. when you tap on a phone number).

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