by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

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#2385 - Can't create Audio Note

Open Bug? created by verra Verified Purchase 2 years ago

Installed QuickCRM today from the Android App Store. Google Pixel 3. Checked the app has all permissions. It's working. For example, I made an outbound call from a Lead. After the call, a dialog asking for call details came up, and then I could save it to log the call. Awesome.

But I can't figure out how to make an audio note.

If I'm on a Contact, I click on icon in upper right hand corner, ..menu pops up w/choices "Edit | Delete | ... | [camera icon] Note | [mic icon] Note" If I click on the "[camera icon] Note", it takes me to Camera and I can take a photo and it adds it as a note. Great. But if I click on the "[mic icon] Note", it gets a red border, and ... nothing happens. I checked the QuickCRM app has permissions to microphone and everything else. What am I doing wrong?

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  • "After a couple of quick changes to permissions, and support prompted cache clear, everything works as promised." - rtrdigital

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