by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

Free 30 day trial
Try it Now

#1918 - Call & Contact relationship is not created

Open Bug? created by softbless 5 years ago

Hi,

I call a contact from Quickcrm in my android phone, then quickcrm display form to create call. then i fill in field, then create a call. When accessing suitecrm (web), i found that call in menu "Call", and it is also displaying the contact name.

But if i access the contact detail, the call is not displaying on "call" subpanel.

please fix.

  1. bluquet member avatar

    NS-Team Provider Affiliate

    5 years ago

    Hi,

    I can't reproduce that. I see the call in the contact calls sub panel and I see the contact in the call contacts sub panel. What is your version of SuiteCRM?

  2. softbless member avatar

    softbless

    5 years ago

    my suitecrm version is 7.8

  3. bluquet member avatar

    NS-Team Provider Affiliate

    5 years ago

    I checked again on a 7.8 and a 7.10 I can't reproduce your problem.

    Could you try to place another call, then check your SuiteCRM log and your PHP error log?

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Excellent plugin. By far the best SuiteCRM app I've tried" - chrisely

    Read More Reviews