by NS-Team

QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.

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#1559 - HTML Code showing instead of formatted body fields

Closed General Question created by davids 3 years ago

I'm trying to display the 'body' field in Knowledge Base in QuickCRM, but instead of showing the formatted area, it instead shows the HTML code. It is rather confusing for end users to try and read through the HTML code, is there a way to either display the intended field like it does from a desktop or instead just show the text for the field and strip out the HTML code?

  1. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Thank you for your feedback. We will fix that in next version. However, you can already fix that using the app customization hooks.

    You should : - create a file named custom.js - Add the following to that file QCRM.SetFieldHook('AOK_KnowledgeBase','description','html',true); - Place that file on your server in folder custom/QuickCRM - Run QuickCRM Update on Admin page (in QuickCRM panel)

    More details on advanced customizations capabilities are available at

  2. bluquet member avatar

    NS-Team Provider Affiliate

    3 years ago

    Version 6.4.4 has been released on App Store and Google Play. It should fix that issue.

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