QuickCRM Mobile gives you access to SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.
#1402 - Mobile App Not Loading
I installed the module without any problems in Suite. I added the user I want to have access, but when I configure the server settings, the app says I have to install the full or basic version to use it.
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"Tried them all and QuickCRM works the best for accessing all data fields and mobile efficiency, importantly automatic call logging others lack."
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5 years ago
The error message also says that if you have already installed it, then it's probably a permission issue on your server.
Please check first your PHP error log and have a look at our FAQ: https://store.suitecrm.com/docs/quickcrm/faq
5 years ago
I've changed the permissions to the setting in the FAQ. I still seem to be missing something. Here is a copy of the error.
[Fri Sep 07 18:27:05.675368 2018] [core:crit] [pid 9208:tid 140547217938176] (13)Permission denied: [client xxx.xxx.xx.x.x AH00529: /path/to/module/portal/custom/QuickCRM/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/custom/QuickCRM/' is executable
5 years ago
Well, obviously, permissions or ownership are not set correctly. If you changed permissions correctly, I guess the apache user doesn't own custom/QuickCRM folder.