OneClick Sudo Login

by iDevIT

Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).

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#2866 - Creating dashlet

In Progress Bug? created by itregister Verified Purchase 4 years ago

I'm sudo'ed as one of my users When I add a web dashlet to their page, It creates a dashlet owned by me, not my user.

  1. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

    Hello, would it be possible to know the version of your SuiteCRM instance ? in the meantime we will check on the latest available and compatible version of SuiteCRM. Regards

  2. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

    We can't reproduce the issue on SuiteCRM 7.11.15. Sudoing as a basic user allows the admin to add a web dashlet and the dashlet is added to the targeted user, not the admin dashboard.

    Can we ask you to share a video of the problem at info.idevit@gmail.com ? It would help us to understand what is going wrong.

    Many thanks.

  3. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

    We also succesfully tested against latest LTS version 7.10.27 No problem detected.

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  • Supported Versions
  • 7.0.0 to 8.6.1
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Rating

  • "Doesn't seem to work with SuiteCRM v8 (messes up the view and and makes the the homepage and top menu inaccessible)."

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