Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).
Sudo Login allows SuiteCRM Administrators to log in as a different user without knowing or entering their password in one click.
This process is also known as Masquerade.
Using the module, SuiteCRM Administrators will be able to perform two of the most frequent actions Admins are doing on usual basis :
- Setup / Configure user's personnal workspace, that is specially useful for team's newcomers to avoid letting them start from a blank CRM page !
- Simplify Support Tasks by letting Admins assist users step by step, or test / reproduce any behavior or issue within the CRM using a specific user's worskspace (every admin know that most of the problems does not occur while using the admin privileges)
Log in as a user will give all this user's specific settings, rights, privileges, access to records, reports, filters, ...
This module is a must-have in any CRM implementation, and our customers are using it for years.
Don't wait and give it a try, you'll not regret it.
Sudo Login is available on your SuiteCRM Homepage for all Admin users :
A new popup will shown and offer you to select the regular user as you want to log in :
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
Be explicit about which users have access to each specific dashlet. Enable or disable dashlets for certain types of users regardless of what their permissions are to that module. Gives finer control over the data available to a user from the home page dashboard.